Our Admin Team will ask you whether you want to see the Doctor or Nurse. You will be offered a choice of an appointment at the Surgery or a Telephone consultation.
If you require a same day or urgent appointment, the admin team will ask you some more questions to ensure that your problem is dealt with safely and directed to the most appropriate person.
All answers are kept confidential. If you need to be seen face to face you will be.
Please help us by:
- Being on time for your face to face appointment
- Cancel your appointment as soon as you are aware you cannot attend
- Making a separate appointment for each person needing to see the doctor/nurse
- Making further appointments if you have many/complicated problems
- Accompanying under 16 year olds. If however a young person strongly wishes to be treated without their parents involvement, his or her confidentiality will be respected
If possible please try to telephone reception before 10 am if you require a home visit (tel :02072743225)
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Center.
Extended hours (pre-booked) CURRENTLY BY TELEPHONE
To make it easier for patients to access our services we run some early morning surgeries from 07:30 to 08:00 on certain weekdays.
We will also offer late surgeries from 18:30 to 19:00 on weekdays.
Patients will only be seen in these surgeries if they have a pre-booked appointment.
If you wish to make an appointment for one of these late surgeries please telephone reception.
Please note that interpreting services and double appointments are not available for these early and late appointments.
Patients must arrive on time for the early appointments or they will not be seen.
Lambeth Access HUBs
Lambeth Access HUBs offer pre-booked appointments and extended opening times at five specially selected GP Access Hubs seven days a week at the following times:
- 11:40 am–8 pm Monday to Friday
- 8 am–8 pm weekends and bank holidays
South Lambeth Road Practice
272 South Lambeth Road
London SW8 1UL
Streatham High Practice
2-8 Gracefield Gardens
London SW16 2ST
Pavilion Medical Centre
9 Brighton Terrace
London SW9 8DJ
Vassall Medical Centre
89 Vassall Road
London SW9 6NA