Read our practice policies on these pages.
Practice policies
Privacy
As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD)...
Accessibility
Accessibility statement for Stockwell Group Practice This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
London Care Record
This practice uses a shared record system called the London Care Record. The London Care Record is a secure view of your health and care information and lets health and care...
Zero Tolerance Guidelines for Removal of patients from Practice List
Aim: All patients removed from Stockwell Group Practices NHS List will be in line with both Local and National Guidelines. Further details available on the BMA website. Situations which justify...
Fear of flying and diazepam policy
Important Information We understand that fear of flying can be distressing, and some patients request medications such as Diazepam to help with this. However, as a practice, we no longer...
Patient requests and response times
If you contact us during our core working hours (Monday–Friday, 8am to 6:30pm) — by phone, online form, or in person — we aim to provide an appropriate response in...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025