Making an appoitment

Please phone 0207 2743223 or drop into the surgery to make an appointment.

Please help us by:

• Being on time for your appointment
• Cancel you appointment as soon as you are aware you cannot attend
• Making a separate appointment for each person needing to see the doctor/nurse
• Making further appointments if you have many/complicated problems
• Accompanying under 16 year olds. If however a young person strongly wishes to be treated without their parents involvement, his or her confidentiality will be respected

Occasionally the reception staff will ask what the appointment with the doctor or nurse is for, this is to ensure you get the correct length of appointment. Confidentiality is maintained at all times.

Change of personal details:

From time to time, the practice may need to write to you. It is therefore, important that the practice has your correct details. If you change your name, address or telephone number, please let one of the reception staff know.

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Surgery Car Park

Do not park in the disabled bay unless you have a valid disabled badge

Do no park past the double red lines outside the main door

Do not park in the car park by the back gates

Home Visits

If possible please try to telephone reception before 10am if you require a home visit (tel :02072743225)

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.